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Associate Director, Disability Support Services

Apply now Job no: 494752
Work type: Staff
Location: Newark
Categories: Health Services, Student Affairs & Services, Full Time

PAY GRADE: 31E
 
CONTEXT OF THE JOB:
 
Under the limited direction of the Director of Disability Support Services, the Associate Director has broad responsibility for ensuring that the University community understands and complies with federal and state statutes that affect conditions and educational opportunities for individuals with disabilities. The Office of Disability Support Services (DSS) serves the needs and interests of disabled members of the University community. Under limited direction of the Director, the Associate Director oversees University-wide disability support services for students, ensures compliance with Section 504 of the Rehabilitation Act, the Americans with Disabilities Act, and related federal and state regulations. In addition, the Associate Director manages and supervises accommodation coordinators and test proctors for the DSS testing center. The Associate Director works collaboratively with the University community and campus partners to foster academic and professional success for individuals with disabilities. 

In the absence of the Director, the Associate Director serves as the senior administrator of the unit. The Associate Director serves as a key member of the DSS leadership team.
 
Major Responsibilities:
• Advises the Director on best practices and strategic initiatives. Leads the implementation of strategic initiatives to improve the educational outcomes of students, faculty and staff with disabilities. 
• In conjunction with the Director, directs and manages all campus activities relating to disabled students, employees and visitors to the University. 
• Oversees the daily operations of DSS to ensure equal access for students and staff with disabilities to all aspects of campus life (programs, services and activities). 
• Supervises the review, implementation, monitoring and evaluation of all accommodations processes and plans for students with disabilities, consultation and outreach with faculty, staff, and students regarding the needs of individuals with disabilities, and other support services to assist individuals with disabilities. 
• Supervises Accommodation Coordinators and test proctors for the testing center. 
• Conducts interviews with registered students. Interprets medical, psychological and neuropsychological documentation in order to determine eligibility for academic accommodations. 
• Provides University-wide consultation, education and training on processes of the DSS office; compliance with ADA, section 504 of the Rehabilitation Act, and related federal and state regulations. 
• Researches, evaluates and stays abreast of best practices and trends on providing academic accommodations in higher education. 
• Chairs or represents DSS on Student Life and University-wide committees; collaborates broadly with campus partners and manages key partnerships. 
• Collaborates with the Director in developing strategies, partnerships and initiatives to further the mission of DSS to maximize campus access for all individuals with disabilities. 
• Collaborates with the Director on ADA compliance matters, including researching and communicating current architectural, web accessibility and technological standards. 
• Serves as liaison between individuals with a disability and the members of the University community they interact with on campus. 
• Consults with Office of General Counsel on issues involving statutory or regulatory compliance. 
• Formulates departmental policy and practices; engages in the development of department-wide goals and assists with the development of long-range strategic plans. 
• Collaborates with the Executive Director of Planning and Strategy to establish, monitor and evaluate assessment outcomes for the department. 
• Performs miscellaneous job-related duties as assigned.
 
Qualifications:
• Master’s degree and five years related experience, or equivalent combination of education and experience. Degree in education, social behavioral science, human development, special education, education, rehabilitation counseling, counseling or other job-related field preferred. 
• Experience in a college or university setting preferred. 
• Extensive knowledge of and experience with interpreting the Americans with Disabilities Act, Section 504 of the Rehabilitation Act of 1973, FERPA, federal and state regulations, and discrimination laws required. 
• Knowledge of construction and physical plant issues in an academic setting related to disability accommodations. 
• Planning and problem-solving skills. 
• Experience working with diverse groups and persons with disabilities. 
• Ability to maintain confidentiality of records and information. 
• Ability to make administrative/procedural decisions and judgments. 
• Knowledge and understanding of a range of academic and student life issues and concerns. 
• Effective interpersonal and communication skills. 
• Ability to work effectively with a wide range of constituencies in an academic community that values diversity. 
• Ability to communicate and interact well with people of all ages and diverse backgrounds, and to maintain a positive and collaborative work environment. 
• Experience in supervision, selection practices, effective employee development, training, design and facilitation, and performance management. 
• Ability to make independent decisions and judgements in keeping with the level of the position. 
• Ability to plan, prioritize, balance, and review a variety of projects simultaneously in a timely fashion. 
• Ability to analyze problems, and strategically develop and communicate creative solutions to complex issues. 
• Ability to react calmly and effectively in emotional, or emergency situations. 

Special Requirements: 
• Intermittent late evening week day, weekend day work required.

 

Applications close: Eastern Standard Time

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