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Manager, Structural Services

Apply now Job no: 501809
College / VP Area: Facilities/Real Estate/Aux Svc
Work type: Staff
Location: Newark
Categories: Facilities Management, Full Time

Salary Structure

PAY GRADE: 32E
    
CONTEXT OF THE JOB:
Under limited direction of the Associate Director, the Structural Manager oversees all structural service operations and manages the daily activities of a multi-trade 
workforce for the Facilities Building Maintenance & Operations Department. The Structural Manager coordinates the activities of outside contractors working at the University.
MAJOR RESPONSIBILITIES:
  • Oversees the supervision of the Building Maintenance & Operations Supervisor and other assigned personnel, which includes work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance. Administers the AFSCME contract, including participation in the grievance procedure; collaborates closely with other Facilities departments, units, and management levels.
  • Manages multi-craft activities involved in preventive, scheduled, and emergency maintenance, repair, and renovation of buildings and grounds.
  • Surveys projects to ascertain conditions to properly assign manpower and coordinate the procurement and delivery of the required materials.
  • Develops or assists with the development and implementation of policies and procedures
  • Oversees activities of contractors, vendor personnel, and suppliers.  Monitors general expenditures of unit; performs quality control inspections to ensure adherence to contract specifications and industry standards.
  • Develops and implements systems to maintain records on employees and equipment and supply inventories.
  • Ensures and enforces safe working conditions and University regulations; investigates and ensures the proper completion of accident reports.
  • Ensures proper care in the use and maintenance of equipment and supplies; promotes continuous improvement of workplace safety and environmental practices.  Maintains all MSDS related information for shops and manages all customer MSDS concerns in field.
  • Participates in the development and management of annual operating budgets for the operating unit.
  • Participates in various Management development programs.
  • Administers the proper completion and submission of time records, material delivery slips and vendor invoices.
  • Prepares reports and maintains records concerning the maintenance or repair of equipment and facilities.
  • Assists in the hiring of new employees and makes recommendations for their promotion and transfer. Trains employees on the job and in training sessions.
  • Coordination, planning, and management of Request for Service work with Project Planning & Deliver as well as Requested Services Manager for application and execution of work continuity
  • Coordination planning and management of residential plans, upgrades, repairs and/or Residence Life and Housing needs for student life engagement.  Essential that this position be a liaison between RLH and FREAS for continuity of service and demand.
  • Performs miscellaneous job-related duties as assigned.
QUALIFICATIONS: 
  • Bachelor’s degree and five years’ related experience, or a combination of education and/or related experience.
  • Supervisory/Managerial experience leading maintenance operations.
  • Effective oral and written communication skills.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Skill in organizing resources and establishing priorities.
  • Ability to foster a cooperative work environment.
  • Ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments.
    Ability to work effectively with a wide range of constituencies in a diverse community.
    Employee development and performance management skills.
  • Ability to maintain record keeping systems and procedures; follow and enforce safety procedures and make administrative and procedural decisions.
  • Knowledge of building materials, emergency maintenance, contract documents and specifications, budgeting, cost estimating, and fiscal management principles and procedures.
  • Skill in the use of computers.
  • Ability to interpret financial data and prepare financial reports, statements and/or projections.
  • Knowledge of federal, state, and local codes and ordinances pertinent to facilities construction, and maintenance.
  • Ability to coordinate and/or supervise independent contractors.
  • Project planning skills.
  • Ability to coordinate quality assurance programs.
  • Ability to resolve customer complaints and concerns.

 

Notice of Non-Discrimination, Equal Opportunity and Affirmative Action
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.

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