Mental Health Care Coordinator - Wilmington
Job no: 499238
College / VP Area: Vice President for Student Life
Work type: Staff
Categories: Health Services, Full Time
PAY GRADE: 32E
CONTEXT OF THE JOB:
Under the direction of the Center for Counseling and Student Development (CCSD), the Coordinator of Mental Health (CMH) for the Associate in Arts Program (AAP) provides clinical services and referrals for students who need services beyond mental health care (e.g., health care, social services, etc.) or are better served by mental health practitioners outside of the CCSD. The AAP campuses currently have enrollments of between 100 and 500 students and are active places of learning and engagement. The CMH has contact with students and their family members faculty, staff, clinical professionals in the community, and other members of the community.
The CMH has responsibility in three main areas: (1) performing counseling, crisis management, student referrals and consultation with staff, faculty, and families; (2) connecting with campus colleagues and student organizations to develop relationships and programming to engage and improve students’ experiences; (3) maintaining close ties with mental health counterparts at other AAP campuses and the CCSD.
The CMH enhances the AAP’s functioning through expertise in providing meaningful care and assistance for students seeking help in areas that include complicated personal and financial situations. The work of the CMH is sensitive and requires clinical judgment and thorough familiarity of ethical and legal procedures and limits to clinical work. The CMH must exhibit a high level of independent judgment to determine the appropriate actions that should be taken when working with students. The CMH will work in consultation with the CCSD on the Newark campus, primarily by phone and email, and will receive clinical supervision from other CCSD licensed clinicians as directed by the CCSD director.
- Provides individual and group counseling, including evaluation, to students for personal, educational, and career development problems.
- Responds to campus-wide weekday and evening crisis situations, including those that are life threatening, as the designated campus authority for the handling of mental health crisis situations in the campus community.
- Consults with students, professionals, faculty and administrators for issues related to mental health concerns of students and referrals.
- Provides appropriate referrals and case management.
- Ethically acts as advocate/liaison between client (student), client’s referral therapist/s or clinic/hospital, client’s health insurance provider, social services agencies, and at times, family or caregivers as is relevant.
- Connects and liaises with campus colleagues and student organizations developing relationships and programming to engage and improve students’ experiences on campus.
- Maintains and monitors case records in a confidential manner adhering to FERPA regulations.
- Engages local and regional mental health providers at various levels of care (therapists, social services, food bank, hospitals, Intensive Outpatient Programs (IOPs), etc.) in ongoing discussion of availability, areas of specialty. Makes this information available to students and staff, as necessary.
- Maintains a database of local providers for referral purposes and coordinates this database with CCSD’s web-based database.
- Collects and analyzes data related to clinical work and referrals and provides an annual report of work to the Division of Student Life.
- Maintains up-to-date knowledge of federal acts such as State of Delaware Child Abuse Reporting laws, FERPA, Title IX, and Clery Act.
- Serves on committees and/or perform special projects, as needed.
- Performs job-related duties as assigned.
- Master's degree in social work or counseling.
- LCSW/LPC licensure (or eligibility to obtain) in the state of Delaware.
- Minimum of three years ‘experience in a mental health agency, with preference for University experience.
- Knowledge of local area social services, treatment facilities and supportive services, and practitioners.
- Excellent interpersonal and clinical skills.
- Ability to communicate effectively and to interact well with people of all ages and diverse
- Ability to analyze problems and develop creative solutions to complex issues.
- Demonstrates an understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures, and backgrounds.
- Committed to fostering a workplace culture of belonging, where diversity is celebrated, and equity is a core value.
Notice of Non-Discrimination, Equal Opportunity and Affirmative Action
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.
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