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Associate Director, Academic Enrichment Center

Apply now Job no: 497143
Work type: Staff
Location: Newark
Categories: Academic Administration, Full Time

PAY GRADE:  31E

CONTEXT OF THE JOB:

The Office of Academic Enrichment (OAE), a unit within the Center for Academic Success which is housed in the Provost’s Office, offers a variety services and activities in collaboration with the efforts of other University offices to ensure a comprehensive set of academic support services for UD students. Under the limited direction of the Faculty Director of the Center for Academic Success, the Associate Director of the OAE is responsible for developing, coordinating and evaluating efforts within the OAE that focus on helping ensure all students at the University of Delaware are provided the resources to help optimize their academic success.   The Associate Director is also expected to work closely with and maintain regular contact with academic and non-academic units that support student success at the University of Delaware 

 

MAJOR RESPONSIBILITIES:

  • Supervise assigned staff including Academic Advocates, Tutoring Academic Program Manager and Administrative Assistant III.
  • Oversee the comprehensive operation of the University SkilMod courses (about 30 sections annually), and workshops including, coordinating, assigning and evaluating the instructors of the SkilMod courses, skill building workshops and other related activities.
  • Provide oversight to ensure the appropriate access to tutoring services for University of Delaware students with specific emphasis placed on Pell eligible, low income and first-generation students.
  • Help coordinate and ensure the appropriate design, implementation and evaluation of the summer “Get Ready” Program.
  • Coordinate Blue and Gold, Decision and Discovery Days and other recruitment events for the OAE.
  • Work closely with the First Year Seminar (FYS) office and others in developing support programs related to the FYS.
  • Collaborate with all appropriate units across campus to help improve retention and graduation of all enrolled students.
  • Maintain regular contact with all academic units, Student Life and other university programs to ensure that UD students are aware of the support offered by the OAE.
  • Coordinate and assist in the development, implementation and evaluation of a variety of programs and workshops for students, parents, faculty and administrators focusing on student academic success.
  • Manage student crises and resolve complex problems related to the transition to college and the retention of undergraduate students, in particular, for incoming freshmen, and selected students experiencing academic and other related difficulties.
  • Design and conduct program evaluations for areas of responsibility and develop new systems of assessing services.
  • Assist in the development of the unit budget; evaluate the impact of ongoing and new initiatives on current and future budgets.
  • Participate in the development of new collaborative activities and coordinate existing cooperative efforts with the colleges and with other University support units to promote student retention and graduation.
  • Provide high-touch, individualized support to a student caseload including assessing individual student needs, developing an action plan and making appropriate referrals.
  • Monitor students’ academic progress, update student records and maintain summary reports.
  • Perform other job-related duties as assigned.

 

QUALIFICATIONS:

  • Master's degree in student personnel, counseling or related discipline and five years of academic support/advisement experience, or equivalent combination of education and experience.
  • Supervisory experience.
  • Effective interpersonal and communication skills.
  • Strong organization and time-management skills, with the ability to manage multiple projects/tasks simultaneously.
  • Ability to make independent decisions.
  • Experience managing budgets.
  • Experience in strategic planning, knowledge and understanding of academic policies and procedures including the evaluation of student transcripts and/or records.
  • Knowledge and experience of a wide range of organizational theory and student development theory and their practical application in an educational setting, with specific experience related to developing and assessing the effectiveness of interventions that impact student academic success.
  • Demonstrates an understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures and backgrounds.
  • Committed to fostering a workplace culture of belonging, where diversity is celebrated and equity is a core value.

 

SPECIAL REQUIREMENTS:

  • May require some evening and weekend hours.

 

Notice of Non-Discrimination, Equal Opportunity and Affirmative Action
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.

Applications close: Eastern Standard Time

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