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CAS Assistant Manager, Computing Operations

Apply now Job no: 496654
Work type: Staff
Location: Newark
Categories: Administrative Support, Full Time

PAY GRADE: 30S

CONTEXT OF THE JOB:

The College of Arts and Sciences (CAS) at the University of Delaware is nationally recognized for its exceptional educational experiences and for integrating instruction, research, and public engagement. With 24 academic departments in the arts, humanities, social sciences, and natural sciences, more than 25 centers, programs, and institutes, and featuring outstanding research and teaching facilities, CAS serves over 7,500 students, is supported by approximately 400 staff, and maintains annual operating expenditures of over $121M. The College’s 600 faculty members emphasize the enduring value of an arts and sciences education and a deep commitment to excellence in scholarship and all forms of creative and intellectual expression, with sponsored research expenditures totaling more than $38.6M per fiscal year.

The College currently has over 20 Linux and UNIX based computational clusters ranging in size from single 8 core servers to 3,000CPU/64,000GPU multi rack cores, Linux workstations in most of our core analytical facilities, multiple computer classrooms, multiple computer server rooms, multimedia conference rooms, and thousands of networked Windows, Macintosh, Linux and UNIX computers in use as computational workstations, desktops and instrument controllers/data collectors. Additionally, support in the Natural Sciences extends not only to instructional and research computing support, but also to graduate students and outside collaboration faculty/institution support.

Under the direction of the Manager of Computing Operations in Research and in coordination with the Department Chairperson(s), the Assistant Manager of Computing Operations in Research is responsible for providing systems administration support for the departmental servers and computational clusters and their associated computer network and managing a budget for the acquisition and maintenance of hardware and software. The position will maintain a level of technical expertise in relevant academic computing applications and equipment.  This position will address four main areas: support, consulting, training, and planning.

MAJOR RESPONSIBILITIES:

  • Manage Research Computing Clusters.
  • Utilize a wide array of tools to manage many servers, predominantly Linux, with some Windows servers.
  • Consult and perform program coding, debugging and software tuning in support of research and instructional computing.  Educate users about data retention and backup.
  • Infusing technology into hereto-fore "paper and pencil" research projects. Identify appropriate resources needed for projects and request them through management.  
  • Provide programming support for researchers. Instruct users on efficient uses of computing resources and subroutine libraries.  
  • Reports to the Manager of Computing Operations for Research
  • Maintain instructional computing site(s). Recommend equipment and service upgrades to sites. Evaluate and test new software packages.
  • Maintain Core Instrument site(s). Recommend equipment and service upgrades to sites and evaluate and test instrument software packages and security needs.
  • Ensures that computing and information systems conform to CAS and UD policies and procedures with respect to security and responsible use.
  • Support graduate student computing needs, emphasis on maintaining their ability to perform their research work.
  • Performs technical duties in the setup, operation, and maintenance of personal computers as well as user support and education for the Natural Science College academic departments and programs. Utilize remote management tools to manage faculty and staff computers.
  • Administers and maintains the portion of the Natural Sciences datacenter dedicated to his or her area. Seeks to improve unit workflow through the implementation these services.  Ensures data security and backup through use of these services.
  • Identify, evaluate, and recommend new technologies to benefit departmental goals. Envision and articulate technology trends and their impact on the department and college's environment to management and IT.  Assess departmental computing needs and make recommendations.  
  • Lead special projects, assign tasks, and monitor these tasks through completion.
  • Plan acquisition and installation of server hardware, and install, configure, and maintain OS and application software, including patching and backups, ensuring that UD standards of good practices are applied.  
  • Participate as either the primary or secondary admin on several the core System Team's core and supplementary projects.
  • Coordinate with CAS IT to ensure that core hardware and software plans fit department needs. Form partnerships with units when initiating teaching with technology projects.
  • Perform job-related duties as assigned. 

QUALIFICATIONS:

  • Bachelor's degree in a related field and five years’ experience directly related to position responsibilities preferred or master’s degree and one years’ experience, directly related to position responsibilities. Emphasis on experience or training of computer security and security essentials. 
  • Experience with High Performance Computing on Linux clusters including high performance hardware, networking, programming, GPU’s and multiple programming languages
  • Can provide guidance to students and faculty about hardware requirements and recommendations for software. Can interact with technical users (faculty and students) who have significant HPC experience, especially with Linux.
  • Strong Linux skills including applying security and security assessments and implementing solutions to known vulnerabilities.
  • Some knowledge of programming languages and HPC: Python, C++, Fortran, MPI, etc.
  • Knowledge of Drupal a plus
  • Knowledge of Puppet, Nagios, Munin, and VMWare a plus

Notice of Non-Discrimination, Equal Opportunity and Affirmative Action
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.

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