Clinical Program Assistant, School of Nursing
Job no: 500056
College / VP Area: College of Health Sciences
Work type: Staff
Categories: Administrative Support, Full Time
Pay Grade: 27N
Context of the Job:
Under the limited supervision of the Clinical Coordinator, the Clinical Program Assistant is responsible for coordinating, organizing, and monitoring the student and faculty clinical compliance process needed for student placement in clinical settings. The incumbent will monitor implementation and compliance of internal and external clinical mandatory requirement processes. The incumbent will be the School of Nursing’s liaison for clinical partners related to student and faculty clinical compliance issues. The incumbent will track and resolve student and faculty non-compliance issues to meet strict clinical placement deadlines while keeping their supervisor apprised.
• Develop and maintain computerized databases needed for the monitoring and tracking of all confidential student and faculty clinical mandatory requirements while following FERPA and HIPAA privacy laws.
• Coordinate and monitor confidential student and faculty clinical mandatory requirements while assuring strict clinical placement deadlines are being met.
• Report confidential criminal clearance and drug screening results to supervisor as needed.
• Communicate student and faculty non-compliance issues with internal and external partners to assure contractual obligations are being met.
• Create and present information to faculty, students and department employees, as it relates to clinical compliance, policies and regulations.
• Conduct audits to ensure compliance of policies, regulations, and contractual obligations are being met.
• Notify appropriate faculty of student non-compliance issues affecting their nursing course(s).
• Create and update reports as requested, and archive data of student records in databases.
• Create and distribute Certificates of Appreciation to all Preceptors who mentored students during the academic year.
• Support and monitor the School of Nursing’s online educational trainings and information for students and faculty.
• Assist with the management of clinical placement contracts and documentation as needed.
• Coordinate and support nursing student collaborations with internal clinical partners and programs.
• Assist with School of Nursing recruitment and marketing activities as needed.
• Perform other job-related duties as assigned.
• High school diploma or GED and three to five years of relevant experience, or a combination of education and experience. Associate's degree or equivalent college-level course work in health administration or related field preferred.
• Ability to use independent judgement in handling confidential information and non-routine matters.
• Intermediate knowledge of medical terminology preferred.
• Intermediate to advanced knowledge of office practices and procedures; ability to handle multiple assignments concurrently; ability to analyze and interpret data, make independent decisions.
• Familiarity with Delaware healthcare agencies preferred.
• Strong interpersonal skills and initiative; strong organizational skills; ability to work independently or in a team.
• Intermediate computer skills with proficiency in spreadsheet software, word processing, and internet search capability; experience with clinical software and databases preferred.
• Knowledge of principles of adult education; knowledge of current and emerging trends in technologies, techniques, issues and approaches.
• Ability to develop, plan and implement short-and long-range goals.
• Ability to work effectively with a wide range of constituencies in a diverse community.
Notice of Non-Discrimination, Equal Opportunity and Affirmative Action
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.
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