DevOps Network Architect, IT- Network & Infrastructure Services
Job no: 498508
College / VP Area: Vice President for IT
Work type: Staff
Categories: Information Technology, Full Time
Pay Grade: 31S
Context of the Job:
The University of Delaware, Network and Infrastructure Services team has an opening for a DevOps Network Architect in our Network Architecture group. As a DevOps Network Engineer, you will be responsible for leading and ensuring that University of Delaware best practices and methodologies are applied to the design, deployment, and automated operations of LAN, WAN, and Wi-Fi services. Cisco IOS and Juniper JUNOS experience are required as well as advanced knowledge of routing and switching, routing protocols, data center virtual and physical networking, and network automation tools. The candidate is responsible for technical guidance and architectural support to various UDIT, college IT teams, researchers, and any relevant documentation. Key support tasks include diagnosing performance issues and resolving complex software and hardware issues while ensuring that change management and indent documentation processes are followed. You will also provide mentorship and guide both commercial and local technical training to junior personnel.
- Create, update, and publish University of Delaware standards to ensure the network meets business and compliance needs.
- Perform installation, configuration, maintenance, and troubleshooting of University of Delaware managed network hardware, software, and peripheral devices.
- Oversee and perform hardware and software upgrades on new and existing equipment.
- Provide technical leadership and guidance to junior personnel.
- Manage and govern relationships with technology vendors utilized in the enterprise network.
- Ensure security compliance with University policies and assess vulnerabilities while identifying and implementing mitigation plans
- Design, deploy, and support campus and server hosting networks and infrastructure.
- Provide business day and on-call support for network issues.
- Provide technical expertise and support to the campus clientele regarding departmental systems and applications when needed.
- Bachelor’s degree in Computer Science, Information Systems, and/or Electrical/Computer Engineering or related field with seven years’ experience or a combination of education, certification, and experience can substitute for required education.
- Exceptional interpersonal, verbal, and written communication skills with the ability to document solutions, present ideas to cross-functional teams, and explain operational issue background and root cause to vendors and senior leaders.
- Possess a passion for teamwork.
- Meticulous attention to detail.
- Automation skills; knowledge of scripting and automating.
- A strong understanding of how to design scalable, robust, and supportable networks.
- Ability to verbalize technical issues with both technical and layman staff.
- Ability to work independently, sometimes remotely, while ensuring integration with the Network Architecture group.
- Experience with various OS’s: Linux, Windows, BSD.
- Possess planning, leadership, and support skills regarding technical initiatives and innovative solutions.
- Ability to participate in strategic and long-range planning for network and system services.
- Competence to evaluate hardware and software for potential use in the University environment.
- Adroitness in areas of specialization and good knowledge of emerging state-of-the art computer and network systems technologies, architectures, and products.
- Ability to identify emerging technologies and industry requirements and lead the research and evaluation of future technologies and solutions.
- Ability to perform miscellaneous job-related duties as assigned.
- Demonstrates understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures, and backgrounds.
- Committed to fostering a workplace culture of belonging, where diversity is celebrated, and equity is a core value.
Notice of Non-Discrimination, Equal Opportunity and Affirmative Action
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.
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