Administrative Assistant II, Admissions Office
Job no: 497360
Work type: Staff
Categories: Administrative Support, Full Time
PAY GRADE: 26N
CONTEXT OF THE JOB:
The Office of Undergraduate Admissions is responsible for the recruitment of domestic and international undergraduate and transfer students. We receive approximately 35,000 freshman and transfer applications per year, host 200-600 guests daily along with various other programming for on-campus, off-campus, and virtual recruitment.
Under the general direction of an Associate Director, the Administrative Assistant II will perform a range of administrative functions and provide specialized support in the area of the visit experience and events.
- Provide administrative support to the Associate Director, including coordinating meetings with internal and external partners, managing calendars, purchasing and reconciliation of expense reports. - 30%
- Provide assistance to guests visiting campus by handling check in for tours/presentations, addressing questions and concerns, maintaining neatness of lobby areas, and providing an overall welcoming experience. 30%
- Manage the admissions inbox and respond or distribute as needed, update student records and events within our CRM tool, Slate - 20%
- Keep record and monitor inventory of print marketing and promotional materials - 10%
- Complete all other duties as assigned - 10%
- High school diploma or GED with three years of responsible clerical/record processing and/or inventory control experience; additional related education may be substituted for required experience.
- Demonstrated customer service skills.
- Broad knowledge of University systems, policies and procedures as well as applicable federal and state regulations preferred.
- Requires general knowledge of business operating procedures and standard business practices.
- Basic word processing and computer skills including ability to input, edit, save and retrieve data; working knowledge of electronic information systems including databases and spreadsheets.
- Ability to communicate effectively and interact well with people of all ages and diverse backgrounds
- Demonstrates an understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures and backgrounds.
- Committed to fostering a workplace culture of belonging, where diversity is celebrated and equity is a core value.
Notice of Non-Discrimination, Equal Opportunity and Affirmative Action
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.
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