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Graduate Services Specialist, Graduate and Professional Education

Apply now Job no: 497356
Work type: Staff
Location: Newark
Categories: Administrative Support, Full Time

Pay Grade: 30E

Context of the Job:

As a critical member of the Graduate Professional Development team, the Specialist works under the general supervision of the Sr. Assistant Dean for Professional Development and serves as a career advisor and graduate services administrator who is responsible for one-on-one career coaching and programming and other related educational events for graduate students and postdoctoral trainees at the University. The specialist supports a variety of professional development initiatives that help graduate students and postdocs acquire high-demand skills. The incumbent must be relatable to students, capable of building strong relationships with diverse stakeholders including students, alumni, staff, and faculty, and adaptable to changing trends in student interests, and market trends. As the Graduate College is committed to addressing issues around diversity, equity, and inclusion in all aspects of our work, the Specialist also must be committed to engaging in meaningful dialogue and pursuing action that will improve social and racial justice. 

In addition, the individual in this role works closely with all members of the Graduate College team and operates within the broader vision and mission of the Graduate College to empower graduate students and postdoctoral trainees to achieve their academic, professional, and personal aspirations.

The successful applicant would have a positive attitude, eagerness to learn and contribute, can manage multiple tasks and priorities simultaneously, and has excellent interpersonal, communication, and coaching skills. The student-facing nature of the role requires that candidates exhibit a professional demeanor and diplomacy as well as the highest standards of integrity and ethics.

Major Responsibilities:

  • Provide one-on-one and group career advising to graduate students and postdoctoral trainees to help them prepare for and conduct effective job searches in a variety of careers; topics include beyond academia career exploration, building professional networks, job search strategies, crafting application materials, interview preparation, and salary negotiation.
  • Research graduate student and postdoctoral trainee employment trends, and work with the Senior Assistant Dean to develop and prioritize programming to meet current needs.
  • Collaborate with the Senior Assistant Dean to create and update career and professional development web content and guides.
  • Plan and implement various graduate student events such as new graduate student orientation, teaching assistant orientation, professional development week, graduate research forum, and graduate student gala.
  • Manage program logistics to ensure high-quality, impactful events, including but not limited to refining or creating program structure, identifying event speakers, promoting events to target audience, moderating sessions, and conducting end-of-program evaluation and continuous improvement planning. 
  • Coordinate monthly town hall meetings related to professional development. This includes determining the focus of the meeting; developing talking points; creating agenda items; compiling and distributing pre-reading material; and ensuring that follow-up items are completed.
  • Serve as the primary point of contact for the Graduate Student Government, and various graduate student organizations. Provide advisement on matters related to governance of student organizations.
  • Serve on various cross-functional teams to promote the vision and direction of the Graduate College. Interact closely with the Division of Student Life to route and coordinate non-academic issues, problems and concerns raised through our GSOs and other student interactions.
  • Track and analyze data related to graduate student needs such as childcare, housing, career support, etc. Propose recommendations to the Senior Assistant Dean and Dean about holistic support for our graduate student population.
  • Prepare ad hoc reports, respond to data, and program requests from the Dean and constituents within and outside of the UD, as needed.
  • Perform other duties as assigned.

 

Qualifications:

  • Master’s degree in education, counseling, student affairs, student services or related discipline and 5 years’ student advising experience OR PhD in humanities, STEM, or social sciences or related disciplines and 1 year’s related experience.
  • Experience working with master’s and Ph.D. students, postdoctoral scholars, and/or international students/scholars.
  • Experience organizing, coordinating, and promoting large-scale events
  • Demonstrated understanding of the challenges of doctoral career transitions.
  • Strong collaborative and interpersonal skills, including the ability to adapt one’s advising style to meet individual student needs.
  • Strong written and verbal communication skills, including editing and presentation skills.
  • Strong analytical and problem-solving skills.
  • Ability to be detail-oriented and handle, prioritize, and carry out multiple projects independently.
  • Ability to navigate online resources and apply career advising methods that promote and improve student services.
  • Demonstrated comfort with technology and willingness to use technology and online tools for program planning and delivery or project management purposes.
  • Ability to travel to off-campus meetings and events, as needed.
  • Ability to work evenings and weekends, as needed.
  • Demonstrates an understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures, and backgrounds.
  • Committed to fostering a workplace culture of belonging, where diversity is celebrated, and equity is a core value.

 

Preferred Qualifications:

  • Doctoral strongly preferred.
  • Familiarity with the Canvas platform is a plus.
  • Experience facilitating career development workshops or courses in person or online desirable.

Notice of Non-Discrimination, Equal Opportunity and Affirmative Action
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.

Applications close: Eastern Standard Time

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