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Program Coordinator, Blue Hen Leadership Program

Apply now Job no: 494477
Work type: Staff
Location: Newark
Categories: Student Affairs & Services

Pay Grade: 28E

Context of the Job:

The University Student Centers (USC) cultivate a vibrant, inclusive, community in which students learn and thrive at the University of Delaware.  As part of the Division of Student Life, the Trabant University Center and the Perkins Student Center serve as the social and educational epicenters for the campus, providing vibrant and intentionally planned engagement opportunities that support USCs’ learning outcomes, but also those of the Division of Student Life and the overall educational aims of UD, as articulated by the General Education purposes and objectives.


The USC team affords every student a path to contribute to the campus community and heighten their sense of belonging through on-campus employment opportunities, nationally recognized leadership development programs, over 400 Registered Student Organizations (RSOs) and dynamic and engaging campus events and traditions. The unique cross-functional nature of the department, which includes facilities, events, student organizations, and leadership programs, necessitates that each professional staff member pursues cross-unit collaborations and partnerships, as well as assumes some cross-functional duties and roles, such as opening/closing the facility based on event coverage; rotating evening-duty, serving as a professional advisor to RSOs, and providing programmatic support for department and divisional events.  Collectively and through collaboration, USC team members play a critical role in actualizing the Division of Student Life mission and vision.


Under the limited supervision of the Assistant Director for Leadership Development, the Program Coordinator provides assistance in programming development and support for the Blue Hen Leadership Program (BHLP), workshops, guest speakers, Quest, fall leadership conference, retreats, alternative break trips and special programs.


Major Responsibilities:

  • Assist in the design and implementation of the Blue Hen Leadership Program educational plan and assessment process.  Design and implement effective teaching and learning strategies to maximize student learning opportunities in the sequentially tiered leadership program.
  • Lead and assist with individual components of the four-tiered Blue Hen Leadership Program, which serves 400 students through a multi-year stepped curriculum of classes, workshops, retreats, service initiatives and culminating projects to focus on personal leadership development (Tier 1), group leadership and project management (Tier 2), the social sector, design thinking, social entrepreneurship and the community lens of leadership (Tier 3), and synthesis and reflection of four years of engagement in leadership development experiences (Tier 4).
  • Assist with the curriculum development, facilitation, advisement and community non-profit coordination for Tier 2 (The Engaged Leader) of BHLP.
  • Coordinate and manage all aspects of outreach programs for BHLP, including the 1743 Days, BHLP Open House, the BHLP Fall Barbecue, the Parent and Family Weekend Open House, and Fall and Spring Involvement Fair.
  • Design learning outcomes and student learning strategies for BHLP’s Crucial Conversation roundtable series, including training student facilitators to guide conversation on sensitive and important topics relating to the current trends in society that impact our students.
  • In conjunction with the Associate Director for Leadership Development and the Assistant Director for Student Involvement, develop and implement the annual fall leadership conference, including the selection of a theme, the recruitment of speakers, the marketing to a diverse group of students across campus and the assessment of outcomes.
  • Create and present specific workshops on leadership topics to targeted audiences within BHLP and also within Registered Student Organizations, fraternities and sororities, Athletics, and non-affiliated students.
  • Assist with assessment and data collection initiatives pertaining to student development and program and event management utilizing Divisional assessment tools (Qualtrics) to ensure learning outcomes are achieved.
  • Develop positive working relationships and partnerships with other university departments in Student Life, Academic Departments, Athletics, Development and Alumni Relations, the, UDPD, Risk Management, and Purchasing / Accounting / Business, and Dining Services in the advisement of students and delivery of creative, innovative programs, and large-scale institutional events.
  • Facilitate student understanding of the financial model of the Trabant University Center and Perkins Student Center and the importance of effective and creative utilization of spaces to promote campus vibrancy.  
  • Serve as an advisor to RSOs, assists with training and facilitation for student leaders, and provides facility-related support during large-scale events and campus emergencies.
  • Ensure compliance with university financial, facilities, and risk management policies and procedures.
  • Support the work and mission of the Division of Student Life through committees, task forces and special assignments.
  • Serve on-call for evening events as part of rotational team to support student staff and provide a new lens and perspective about facility operations, students, events and programs to inform training programs and services.
  • Write reports, provide research, and fulfill other projects as assigned by the Director.


  • Bachelor's degree and three years related experience, or equivalent combination of education and experience. Degree in Student Personnel, Counseling, Public Administration, Organizational Leadership or other job-related discipline preferred.
  • Knowledge of the basic principles of leadership theory, organizational management, the role of non-profits in the community, and curriculum development.
  • Ability to convert learning theory to practice for developing leaders.
  • Ability to manage multiple tasks and effectively prioritize among competing needs.
  • Ability to provide direction in the promotion, production and marketing of events.
  • Effective communication, interpersonal, and formal presentation skills.
  • Proven experience in working effectively with diverse constituencies and programs.
  • Strong technology skills in data base management, Excel, Campus Labs, Qualtrics and GoogleDocs.
  • Ability to provide direction and guidance in maintaining existing programs and the ability to create new programs.
  • Experience working with undergraduate students and student organizations and an understanding of the college union mission.

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