Associate Director, Lerner Undergraduate Recruiting
Job no: 500386
College / VP Area: Lerner College Business & Econ
Work type: Staff
Categories: Academic Administration, Full Time
PAY GRADE: 31E
CONTEXT OF THE JOB:
The mission of Alfred Lerner, College of Business & Economics, is to deliver an inspirational education and pioneering scholarship, building an inclusive community that beneficially transforms business and society.
The Lerner College is home to five departments with 17 undergraduate majors and 16 undergraduate minors, serving approximately 3,300 undergraduate students.
Reporting to the Deputy Dean and in partnership with the UD Admissions Office, the Associate Director of Lerner Undergraduate Recruitment is responsible for creating, implementing, and overseeing the recruitment activities of our undergraduate degree programs to recruit a competitive and diverse incoming class composed of freshmen, transfers, and international students.
- Collaborate with admissions and college leaders to set and disseminate admissions targets to program constituents.
- In partnership with the admissions office, develop strategies, programs, and events to effectively recruit and yield students for the college, focusing on increasing diversity.
- Manage and strategize all aspects of Lerner’s annual recruitment process. Plan and oversee all recruitment, yield activities and events, both virtual and in-person, at the university and college level, in conjunction with academic advisors and close collaboration with the admissions office.
- Cultivate relationships and communicate effectively with prospective students and their families in person and virtually. Engage with families during campus visits and tours and serve as their liaison throughout the admission cycle.
- Coordinate college faculty, staff, and student representation for university-wide and college open houses and other recruitment events such as Blue and Golden Days, Decision Days, Transfer Student Open Houses, and Destination Delaware. Develop content and present at recruiting events.
- Oversee Lerner’s Ambassador Program, a paid group of undergraduate students that assist in promoting the college via recruitment events. Provide strategic recruitment, selection, training, mentoring, and supervision of this critical group.
- Develop and oversee tours of Lerner facilities for scheduled events for potential students. Provide information to Lerner Ambassadors regarding tours of the college.
- Collaborate with the Lerner Communication team to develop a yearly communication plan, messaging, brochures, social media, Lerner swag, etc. for prospective students through all stages of the recruitment and admission process. Develop annual talking points and value propositions to be used by administrators, faculty, and staff.
- Evaluate efforts and quantify successes; provide recommendations to make future recruitment activities more efficient and effective.
- Interpret complex data and run multifaceted reports related to the various stages of the application process, including prospects, applicants, admits, and deposits.
- Serve as Lerner’s liaison and partner with UD’s Undergraduate Admissions Office in prospecting, recruitment, and yield activities to build freshmen and transfer classes annually.
- Cultivate connections and Represent the College at admissions programming geared toward building relationships with high school counselors, teachers, community colleges, and AAP advisors
- Host secondary and middle schools that request campus visits to Lerner.
- Collaborate with the representative from the College at admissions programming geared toward building relationships with high school counselors, teachers, community colleges, and AAP advisors, Lerner Diversity Council and the Director of Community-Based Organizations to offer business programming to underrepresented secondary and middle school students.
- Represent Lerner at off-campus open houses, academic competitions, and other recruitment events in coordination with the UD admissions team.
- Recommend regular enhancements to Lerner and UD prospective student webpages.
- Work within the confines of an office budget and recommend to the Deputy Dean how to monitor and limit expenses.
- Comply with university policies, procedures, and best practices regarding protecting data and following UD data governance rules.
- Participate in the Lerner Convocation ceremony.
- Perform other job-related duties as assigned.
- Bachelor's degree and five years of related experience or equivalent combination of education and experience.
- Knowledge and understanding of higher education.
- Friendly and approachable individual; self-claimed people person with a good sense of humor, strong customer service, interpersonal and communication skills.
- Ability to multitask; strong initiative, attention to detail, and ability to work effectively, independently, and as a team member with a wide range of constituencies in a diverse community.
- Excellent communication skills and be comfortable and effective at presenting to small and large groups.
- Experience with event planning, management, and evaluation.
- Ability to gather data, analyze information, and prepare and present reports.
- Ability to develop, plan, and implement short- and long-range goals.
- Knowledge of event programming trends and effectiveness for student recruitment and admissions is required.
- Advanced working knowledge of student recruitment at the college level and the challenges of yielding a class.
- Ability to supervise and mentor teams of undergraduates, including organizing and scheduling work assignments.
- Proficient computer skills, including presentation, spreadsheet, and database software.
- Demonstrated understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures, and backgrounds.
- Have a hospitality mindset
- Committed to fostering a workplace culture of belonging, where diversity is celebrated and equity is a core value.
- Evening and weekend work will be required throughout the year.
- Some travel may be required. Valid driver’s license required.
Notice of Non-Discrimination, Equal Opportunity and Affirmative Action
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.
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