Development Coordinator, Parent & Family Giving and Student Life Philanthropy
Job no: 500312
College / VP Area: Development & Alumni Rel
Work type: Staff
Categories: Administrative Support, Full Time
PAY GRADE: 28E
CONTEXT OF THE JOB:
Under the general direction of the Assistant Vice President, Parent and Family Giving and Student Life the Development Coordinator is responsible for developing, implementing, and evaluating a full range of complex engagement, marketing, and event-planning functions relative to Parent and Family Giving and Student Life philanthropic activities.
The Coordinator will serve as a facilitator of marketing, solicitation, stewardship, and engagement projects and as a liaison for all internal and external clients for the Parent and Family Giving and Student Life team. The Coordinator exercises autonomy in researching and creating comprehensive analytics in support of targeted efforts and formal initiatives. This position requires an understanding of fundraising and donor relations in a higher-education environment.
- Conducts sophisticated data analysis and benchmarking. Manages, analyzes, and maintains data on parents and families; assists the Assistant Vice President with collecting, organizing, and analyzing parent data from multiple stakeholders; understands system for managing strategic donor lists; and runs reports and prepares analyses related to parent giving, donor behaviors, donor segments, and trends.
- Coordinates and facilitates the annual Parents Fund solicitation strategy in partnership with internal stakeholders.
- Provides regular analysis of the Fund’s progress, growth, and areas for opportunity and adjusts plans accordingly.
- Oversees and implements the Parents Fund and related Parent Giving donor acknowledgements.
- Coordinates and implements a variety of print, digital, and social community efforts and strategies in support of the Office of Parent and Family Giving and Student Life Philanthropy.
- Collaborates with internal stakeholders to develop annual production plan(s) for Parent & Family Giving and Student Life Philanthropy related projects.
- Coordinates and facilitates crowd-funding initiatives on behalf of the Division of Student Life (ex: Henfunders) that are in alignment with the Division’s philanthropic priorities.
- Collaborates with internal and external stakeholders to develop, coordinate, implement, and analyze Parent & Family Giving and Student Life Philanthropy on/off-campus and virtual events and programs.
- Develops and executes Parent & Family Giving and Student Life Philanthropy stewardship initiatives.
- Works in collaboration with internal stakeholders to develop design, budget, message, and general strategy projects.
- Works with campus partners to identify, leverage, and facilitate collaborative strategies and engagement opportunities for prospects and donors (ex: Blue Hen Family Hub; yield/melt activities).
- Assists with management of volunteers for the Parent & Family Leadership Council.
- Implements standard operating procedures for Council onboarding and stewardship; periodically refines the process for improvement.
- Oversees and analyzes Parent and Family Giving and Student Life Philanthropy team budget. Provides monthly and quarterly updates and year-end projections for Assistant Vice President.
- Serves as front-line liaison for Parent and Family Giving and Student Life Philanthropy team for internal and external stakeholders; responsible for coordinating responses from Parents Fund communications. Initiates fact-finding to resolve issues or makes necessary referrals.
- Implements and monitors administrative policies, processes, and procedures for the Parent and Family Giving and Student Life Philanthropy team.
- Serves as liaison for the Assistant Vice President regarding proper procedural methods and problem resolution; resolves complex administrative/procedural problems.
- Organizes and streamlines information needed by the Assistant Vice President.
- Performs other job-related duties as assigned.
- Bachelor's degree with two years of fundraising/development, alumni relations, event planning, volunteer management or related experience, preferably in a university environment, or an equivalent combination of education and experience.
- Excellent written, organizational, and oral communication skills.
- Ability to use advanced techniques with systems and presentation software.
- Experience in database CRM and social media platforms preferred.
- Commitment to collaborative teamwork and individual accountability.
- Ability to foster an inclusive and cooperative work environment.
- Goal oriented work ethic and interpersonal skills.
- Ability to make independent decisions and judgments in keeping with the level of the position.
- Ability to handle sensitive material and information confidentially.
- Maturity, poise, judgment, and professionalism are essential.
- Ability to collaborate with multiple stakeholders.
- Ability to work as a team player and help provide support during DAR-wide events and/or activities when necessary.
- Demonstrated understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures, and backgrounds.
- Committed to fostering a workplace culture of belonging, where diversity is celebrated, and equity is a core value.
Flexibility to work limited evenings or weekends as needed.
Notice of Non-Discrimination, Equal Opportunity and Affirmative Action
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.
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