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Academic Program Coordinator, Physical Therapy

Apply now Job no: 499322
College / VP Area: College of Health Sciences
Work type: Staff
Location: Newark
Categories: Administrative Support, Full Time

Pay Grade: 29E

Context of the job:

The University of Delaware's Doctorate of Physical Therapy (DPT) program is a top-ranked 2.5-year accelerated program. The graduate program receives approximately 800 applications per year and is highly competitive. The admissions process is managed and coordinated within the Department of Physical Therapy, which hosts or participates in a variety of on- and off-campus recruiting events that include, but are not limited to, DPT open houses, information sessions, tours, interview days and UD Decision Days. Under general direction of the Business Administrator and the DPT Program Director, the Academic Program Coordinator serves as the point of contact for all prospective students during admissions. The Academic Program Coordinator reviews applications, actively participates in meetings of the Admissions Committee, serves as ambassador at recruitment events and builds relationships with prospective students. The Academic Program Coordinator works independently and autonomously, exercises sound judgment to make independent decisions, displays exceptional attention to detail and the ability to work in a fast-paced environment.

Major Responsibilities:

DPT Admissions (prospective students)

  • Advise prospective students on educational opportunities, admission requirements, coursework, policies, procedures, and financial assistance, as appropriate.
  • Oversee and manage all aspects of the DPT admissions cycle; establish timelines for the admissions cycle including all phases of recruitment, interviews, and committee meetings.
  • Score and screen applicants in national PTCAS database; manipulate data to generate informative reports for the Admissions Committee using PTCAS and WebAdmit.
  • Compile and maintain accurate data on all applicants including offers and scholarships; prepare financial projections for the annual scholarship budget.
  • Serve as a member of the Admissions Committee; conduct meetings, present data and make recommendations for admission and scholarship offers.
  • Maintain communication with prospective students through all stages of the recruitment and admission process; review transcripts to ensure coursework is being fulfilled and follow up as needed to circumvent potential issues.
  • Cultivate relationships with prospective students and their families; respond to inquiries from a pool of approximately 800 applicants using high level of independent judgment. 
  • Host and coordinate on-campus events for prospective students and parents including receptions, tours, observations, and open houses.
  • Represent the University of Delaware at off-campus evening and weekend events including college fairs, college nights, and information sessions.
  • Develop collaborative relationships with high school guidance counselors; develop and deliver presentations to students at career fairs.
  • Develop recruitment materials that will attract top-tier students while promoting diversity and the university's commitment to Delawareans; develop admissions related content for departmental website.
  • Manage PT Admissions Emails

DPT Program (current students)

  • Assign and manage DPT student cohorts.
  • Assist the DPT program director with student affairs; monitor student performance; triage; proactively communicate student performance issues to DPT program director; recommend tutoring and/or counseling, as needed.
  • Prepare ad hoc reports using COGNOS, UDSIS, UDataGlance and Access. 
  • Manage scholarship program ensuring accurate disbursements of all monetary awards; recommend award recipients based on individual award criteria (performance, leadership, background); monitor budget and communicate forecasted spending to Business Administrator.
  • Coordinate awards for graduation ensuring that recipients and donors are present.
  • Develop statistical analysis of program data for Commission on Accreditation in PT Education (CAPTE) annual report.
  • Disseminate relevant info to students.
  • Liaison with Registrar's Office, Graduate Office, and other units on campus, as needed.
  • Establish and implement policies and operating procedures.
  • Perform other related duties and/or assist with special projects as assigned.


  • Bachelor's degree and three years of direct experience in college admissions or equivalent combination of education and experience
  • Ability to independently manage an admissions program.
  • Knowledge of student recruitment, retention issues and admissions standards. 
  • Knowledge of academic admissions policies, procedures, systems, regulations, and standards.
  • Effective analytical skills and technical skills.
  • Proficiency in Excel, Word, and Outlook with an emphasis on data management and manipulation (pivot tables, filters, formulas), accuracy and timely results.
  • Ability to prioritize appropriately and handle multiple assignments concurrently; ability to deliver accurate results in a fast-paced environment within strict deadlines.
  • Self-motivation, initiative, and exceptional attention to detail.
  • Effective organization skills.
  • Effective communication and interpersonal skills.
  • Ability to interact well with people of diverse backgrounds.
  • Ability to present effectively to small and large groups.

Special Requirements:

  • Some weekend and evening work required. 
  • Due to the large number of applicants, peak times throughout the admissions process will require extended hours.

Notice of Non-Discrimination, Equal Opportunity and Affirmative Action
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.

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