Program Coordinator (Student Involvement - RSOs), University Student Centers
Job no: 498785
College / VP Area: Vice President for Student Life
Work type: Staff
Categories: Administrative Support, Student Affairs & Services, Full Time
PAY GRADE: 28E
CONTEXT OF THE JOB:
The University Student Centers (USC) cultivate a vibrant, inclusive, community in which students learn and thrive at the University of Delaware. As part of the Division of Student Life, the Trabant University Center and the Perkins Student Center serve as the social and educational epicenters for the campus, providing vibrant and intentionally planned engagement opportunities that support USCs’ learning outcomes, but also those of the Division of Student Life and the overall educational aims of UD, as articulated by the General Education purposes and objectives. The USC team affords every student a path to contribute to the campus community and heighten their sense of belonging through on-campus employment opportunities, nationally recognized leadership development programs, over 400 Registered Student Organizations (RSOs) and dynamic and engaging campus events and traditions. The unique cross-functional nature of the department, which includes facilities, events, student organizations, and leadership programs, necessitates that each professional staff member pursues cross-unit collaborations and partnerships, as well as assumes some cross-functional duties and roles, such as opening/closing the facility based on event coverage; rotating evening-duty, serving as a professional advisor to RSOs, and providing programmatic support for department and divisional events. Collectively and through collaboration, USC team members play a critical role in actualizing the Division of Student Life mission and vision.
Under the general direction of the Assistant Director for the University Student Centers’ (USC) Student Involvement Office, the Program Coordinator is charged with enhancing the student experience within the Registered Student Organizations (RSOs) and guiding RSOs and their members to evolve and develop in support of student participation and campus engagement. Administers the recognition process and approval of potential new student organizations and training of current organizations. Promotes and assists community service collaboration opportunities within RSOs. Provides necessary training and assessment to achieve positive student learning outcomes.
As part of the cross-functional nature of this department, the Program Coordinator helps student program board members understand the financial model of the Trabant University Center and Perkins Student Center and the importance of effective and creative utilization of spaces to promote campus vibrancy. The Program Coordinator also serves as an advisor to RSOs, assists with training and facilitation of student leaders, and provides facility-related support during large-scale events and campus emergencies.
The Program Coordinator develops positive working relationships and partnerships with other university departments in Student Life, Academic Departments, Athletics, Development and Alumni Relations, UDPD, Risk Management, and Purchasing / Accounting / Business, and Dining Services in the advisement of students and delivery of creative, innovative programs, and large-scale institutional events
- Administer the recognition and approval of new student organizations including facilitating meetings regarding RSO interest, constitution review and approval, organizational mission review, and general training which align with University policies.
- Serve as a resource to 400+ RSOs with event planning, funding, and assist with the tracking of service hours and fundraising dollars.
- Provide guidance, mediation and support to foster student organization and individual member growth and success.
- Manage the coordination of University Services and Resources to support RSO events, programs and travel.
- Coordinate and facilitate training of all RSOs, including but not limited to, President’s training, risk management, Title IX, event programming production, and organizational standards and expectations.
- Co-Advise the Allocations Board which is responsible for the allocation of $1,000,000 to student organizations for the planning of events, programs, conferences. Etc.
- Assist with assessment and data collection initiatives pertaining to student development and program and event management utilizing Divisional assessment tools (Qualtrics) to ensure learning outcomes are achieved.
- Ensure compliance with university financial, facilities, and risk management policies and procedures.
- Serve on-call for evening events as part of rotational team to support student staff and provide a new lens and perspective about facility operations, students, events and programs to inform training programs and services.
- Write reports, provide research, and fulfill other projects as assigned by the Director.
- Bachelor’s degree and two years’ directly related experience, or equivalent combination of education and experience. Master’s degree in Student Personnel or other higher education job-related discipline preferred.
- Previous administrative experience working directly with and advising student organizations on a college campus.
- Ability to be sensitive to administrative and procedural decisions and judgments relating to confidential issues and information.
- Ability to achieve operational goals and establish priorities that support the achievement of student learning outcomes.
- Ability to interpret, adapt, and apply University policies, guidelines and procedures; state and federal laws, specifically those relating to student organizations and their activities.
- Proven experience working effectively to champion diverse constituencies, communities, and programs with the understanding, respect and appreciation of diverse cultures.
- Effective written and oral communication, organizational, interpersonal, and technical skills.
- Proficient program/event planning, implementation expertise and event production.
- Ability to apply assessment practices related to student growth, learning and success within student organizations.
- Ability to create reports for review and analysis.
- Experience planning and facilitating training for student organization leadership success and rewarding group experiences.
- Demonstrates an understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures and backgrounds.
- Committed to fostering a workplace culture of belonging, where diversity is celebrated and equity is a core value.
Notice of Non-Discrimination, Equal Opportunity and Affirmative Action
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.
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