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Associate Director, Payroll

Apply now Job no: 497292
Work type: Staff
Location: Newark
Categories: Human Resources, Full Time



The Associate Director is responsible for managing the daily operations of the Payroll team, which includes, employment and supervision of exempt and non-exempt staff, monitoring of work quality and productivity, setting of goals and objectives, promotion of positive work climate, and recommending changes and/or procedures to increase overall effectiveness. The Payroll Department at the University of Delaware is responsible for overseeing the disbursement of annual expenditures more than $430 million.  In addition to traditional bi-weekly and semi-monthly payrolls, this office reports taxable income for graduate courses, moving expenses, meals, and other taxable charges, as well as service awards, University vehicles and gas cards, and complimentary athletic tickets. Under the limited direction of the Director, the Associate Director independently facilitates and coordinates the processing of all bi-weekly and semi-monthly payrolls, as well as the complex accounting and reporting of payroll, tax, budgetary and related data as appropriate for the University community, administration, and agencies such as the State Pension Office, Internal Revenue Service and the Department of Labor. The Associate Director interacts with and instructs University administrators on payroll procedures and policies and interacts with upper level departmental administrators to resolve problems surrounding the payment of departmental employees. The Assoc Director is responsible for making recommendations on Payroll procedural or processing changes to promote the efficiency of Payroll, Records and HR Systems in meeting administrative demands. 



  • Aids the Director and acts on behalf of the Director in their absence.
  • Manages the day-to-day operations of the Payroll unit.
  • Supervises Payroll personnel including work allocation, training and problem resolution and performance evaluation.
  • Coordinate w/Payroll staff and process BW and SM pay cycles each month.
  • Process Form 941 quarterly taxes for the University.
  • Process W-2C's for individual employees, complete Forms W-3C and 941-X tax documents in conjunction with W-2C's.
  • Responsible for manual corrections and adjustments to tax elections and distributions based on audit finding.
  • Input more complex manual adjustments for each pay cycle.
  • Process payroll balance adjustments as needed.
  • Maintain payroll earnings tables, deduction tables, and tax rate tables.
  • Process manual and balance adjustments for W-2's.
  • Coordinate the completion, printing, and distribution of W-2's.
  • Evaluate off-cycle check request.
  • Analyze and reconcile monthly payroll spreadsheet of transactions.
  • Coordinate any special processing between payroll, University departments and outside companies.
  • Process payments for deceased employees after their death.
  • Responsible for the transfer of hours for our AFSCME employees, bi-weekly students, and variable hour employees from T&A System to PeopleSoft.
  • Lock and calculate time sheets at the end of the BW and SM pay cycles in the T&A System.
  • Close time sheets in T&A System, BW groups and SM groups.
  • Responsible for advancing policy profiles forward to the next pay period.
  • Provides recommendations to University management on complex payroll issues.
  • Tests and analyzes all changes before changes are released for actual production files.
  • Analyzes all Payroll related patches and fixes to the PeopleSoft systems and makes recommendation to the Manager regarding the impact and necessity of implementing the change.
  • Provides guidance regarding payroll practices, policy interpretation, problem resolution, and compliance with local, state, and federal laws.
  • In collaboration with users evaluates the functional work requirements and recommends solutions for automating and enhancing business processes in the time system.


  • Bachelor's degree and five years’ related experience, or equivalent combination of education and experience.
  • Degree in Accounting or Human Resources field preferred.
  • PeopleSoft Payroll experience preferred.
  • Effective oral and written communication skills.
  • Commitment to customer service.
  • Effective interpersonal skills.
  • Ability to work effectively with a wide range of constituents in a diverse community. Ability to develop, plan, and implement short- and long-range goals.
  • Ability to provide technical staff development and performance feedback.
  • Ability to present effectively to small and large groups.
  • Advanced knowledge and understanding of state and federal laws and regulations applicable to payroll.
  • Organizational and management skills.
  • Knowledge and understanding of competitive local, state, and federal payroll issues and trends.
  • Knowledge of customer service standards and procedures.
  • Knowledge of budgeting, cost estimating, and fiscal management principles and procedures.
  • Knowledge and understanding of all facets of payroll principles, methods, systems, and procedures as applied to public institutions.
  • Knowledge of all relevant payroll, employment, and income tax laws, regulations, and operating guidelines. 
  • Knowledge of the payroll aspects of employee benefits policies, procedures, and reporting requirements.
  • Knowledge of project management principles, practices, techniques, and tools.
  • Ability to independently develop and maintain recordkeeping systems and procedures.
  • Ability to supervise and train staff, including skills in organizing resources, establishing priorities, and scheduling work assignments.
  • Ability to independently make procedural decisions and judgments involving sensitive and confidential issues under stressful conditions; to utilize and manage automated payroll and/or human resources information systems.
  • Ability to independently identify, analyze, and resolve complex, multifaceted payroll problems and developmental issues.
  • Computing skills that include knowledge of word processing, spreadsheet preparation, and database manipulation as well as ability to process computer data and to format and generate with ad-hoc reporting tools, e.g.: Access and Excel. 
  • Skills in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures are necessary
  • Demonstrates an understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures and backgrounds.
  • Committed to fostering a workplace culture of belonging, where diversity is celebrated and equity is a core value.

Notice of Non-Discrimination, Equal Opportunity and Affirmative Action
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.

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