Assistant Director/Project Manager, Admissions Office
Job no: 496961
Work type: Staff
Categories: Admissions, Full Time
PAY GRADE: 29E
CONTEXT OF THE JOB:
The Office of Undergraduate Admissions receives approximately 36,000 freshman and transfer applications per year, hosts on-campus and off-campus recruitment events, and maintains a prospect list of more than 300,000 prospective students globally. This role provides project management support for all of the projects and communication plans for the Office of Undergraduate Admissions. This role requires a strong, demonstrated ability to coordinate multiple priorities, deliverables, and timelines. The building and managing of project plans are essential to the success and support of the admissions and recruitment goals. This position collaborates closely with all aspects of the admissions unit, the various colleges and departments, and the University Office of Communications and Marketing. The individual will help to develop and implement strong and thorough communication plans for various admissions audiences. This position will help to ensure that the overall marketing efforts connect to broader strategic plan. The role also requires management of a small recruitment territory along with regular interaction (presentations, phone, email, appointments, etc.) with prospective students and their families.
- Develop project plans and timelines for all admissions marketing and communication projects. Monitor and manage departmental communication plans according to established timelines.
- Collaborate broadly within the department to develop and implement communication plans for specialized outreach (precollege programs, special events for multicultural outreach, international initiatives, etc.).
- Collaborate broadly with various campus units outside of the admissions department (colleges and other administrative units) to develop and manage communication plans.
- Support the communication specialist with content development, as necessary.
- Work closely with the internal admissions Marketing and Communications Team and the University Office of Communications and Marketing to develop and maintain schedules.
- Import content, test messages and add audiences through the CRM tool.
- Maintain a small recruitment territory and application file reading load.
- Perform roles related to admissions counseling – presenting, answering emails, connecting with school counselors, reading applications, travel in assigned territory to meet with high schools and participate in college fairs.
- Bachelor’s degree, and three-five years direct or closely related experience required.
- Exceptional attention to detail is critical.
- Effective written and oral communication and organizational skills required.
- Ability to present effectively to small and large groups required.
- Effective interpersonal skills and ability to work effectively with a wide range of constituencies in a diverse community required.
- Required ability to multitask, work independently and as a team member to achieve common goals, and to exercise sound judgment.
- Knowledge and understanding of higher education and marketing is desired.
- Experience with Slate or another CRM.
- Experience with Microsoft Project or other project management tools is preferred.
- HTML experience is a plus.
- A valid driver's license is required
- Demonstrates an understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures and backgrounds.
- Committed to fostering a workplace culture of belonging, where diversity is celebrated and equity is a core value.
- Some weekend and evening work required.
- Valid driver’s license and regular access to private reliable means of transportation required.
- During the spring and fall, this position will require travel, weekends and extended hours.
Notice of Non-Discrimination, Equal Opportunity and Affirmative Action
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.
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