PAY GRADE: 29E

CONTEXT OF THE JOB: Under the general direction of the Director for Study Abroad, the Study Abroad Coordinator is responsible for the planning, marketing, staffing, implementation and evaluation of study/travel programs. The Study Abroad Coordinator administers study/travel programs with department faculty, students, and partners abroad, markets programs across campus, recommends and enforces UD study abroad policies and procedures, and manages the post-program evaluation and feedback.

MAJOR RESPONSIBILITIES:

• Manages all aspects of new and existing study abroad programs such as web-page updates, pre-departure orientation, and distribution of post-program student evaluations; advises/guides faculty on program development; supports students in the study abroad planning and pre-departure process.
• Monitors program budget planning, collection and review of invoices, cash-advance follow-up Helps faculty schedule interest and orientation meetings; recruits and facilitates the recruitment of students for study abroad programs; promotional materials.
• Responds to and resolves student/parents/faculty/resident directors concerns and emergencies overseas. Produces end of term feedback for faculty directors of study abroad programs.
• May act as liaison with academic departments for program development and support. Provides orientation and interpretations of study abroad policies for faculty program directors.
• Support education abroad student engagement programs such as the Study Abroad Ambassadors and Delaware Diplomats programs; select, train, and assign student leaders to support study abroad outreach, recruitment and re-entry programs; accompany international visitors around campus; and welcome international students and visitors as needed.
• Assists the Director with various projects as needed. Performs other job-related duties as needed.

QUALIFICATIONS:

• Bachelors degree and three years related experience or equivalent combination of education and experience.
• Skills in budget preparation and the ability to develop financial plans.
• Experience with Terra Dotta study abroad software preferred.
• Experience in student support services preferred.
• Ability to plan, market and evaluate programs.
• Knowledge and understanding of academic policies and procedures, course requirements and prerequisites, and procedures governing credit transfer.
• Ability to retain and disseminate a varied body of information and employ independent decision-making skills.
• Skill in organizing resources and establishing priorities.
• Study abroad or foreign living experience preferred.
• Program planning and management experience preferred.
• Ability to interact and communicate effectively with a wide range of constituencies in a diverse community.