The University of Delaware has determined that it is a covered federal contractor as defined by Executive Order 14042 and, accordingly, requires all of its employees to provide documented proof of vaccination against COVID-19, with exemptions for disability or religious reasons, by January 18, 2022 or as of the employee’s effective date of hire.

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Associate Director, Recruitment and Selection

Apply now Job no: 497212
Work type: Staff
Location: Newark
Categories: Admissions, Full Time

PAY GRADE: 31E

CONTEXT OF THE JOB:

The Office of Admissions is responsible for meeting undergraduate admission goals in support of the strategic vision and goals of the university. Special attention is given to residents of the state of Delaware, historically underserved students, academically talented students, and broadly contributing to the diversity of the university. Under limited direction of the Executive Director of Admissions, the Associate Director for Recruitment and Selection is a critical member of the leadership team for the department and is a close advisor to the Director for the development and execution of the recruitment plan. The Associate Director takes direct responsibility for the supervision and strategic deployment of admission counselors. The Associate Director also develops and implements the application review process and supervises execution of the review process. The Associate Director collaborates willingly and effectively with all department stakeholders. 

MAJOR RESPONSIBILITIES: 

  • Execute the annual tactical recruitment plan. 

  • Engage deeply with technical support tools and consultants to analyze domestic market potential in alignment with departmental goals. Using all technical tools at our disposal including predictive analytic software, determine travel priorities that align with the goals outlined in the recruitment plan. 

  • Explore and adopt best practices for territory management. Assign travel priorities to staff; develop tools to monitor fulfillment of travel priorities. 

  • Develop and supervise staff with regard to their general recruitment and travel responsibilities. Provide training and support. 

  • Review and approve territory management plans and create a system of accountability for the achievement of the plans. Monitor outcomes relative to enrollment goals, and work with staff to adjust priorities accordingly. 

  • Develop and implement an annual review and selection process for domestic first-year undergraduates. 

  • Assist the Executive Director in goal setting for the number of applications and offers needed in fulfillment of university enrollment goals by College and program. 

  • Explore and adopt best practices for the review of applicant credentials. Create a staffing plan for credential review. 

  • Develop a rubric to guide admission officers in reviewing application materials from 1st-year domestic applicants. 

  • Provide training to admission officers for review of first-year and transfer applicant domestic credentials. Monitor and supervise the review process. 

  • Establish goals and ensure timely progress toward goals by all admission officers. Interface regularly with admission officers to ensure consistency and integrity of the review process. 

  • Develop processes for the review of special populations: Delawareans, UD Scholars, Edge, Delaware in DC, Affinity Programs, and any other first-year undergraduate program that requires credential review. Provide training and support to admissions officers for these programs. 

  • Develop and implement an appeals process for the review of decisions. 

  • Serve as a key member of the leadership team for the department. Meet regularly with all members of the leadership team and seek opportunities for close collaboration in fulfillment of departmental goals. 

  • Provide advice and support to the Executive Director and other members of the leadership team. Model a high level of integrity and service for all members of the team at all times. 

  • Carry out the key values of the department: serving students, promoting diversity, respect, teamwork, and harmony. Work closely with other Associate Directors to develop cross-training opportunities created within the department. 

  • Oversee the development and maintenance of SOPs for the department. 

  • Collaborate with the leadership team in the annual recruitment planning and assessment process. 

  • Provide general support, as needed, for special projects in fulfillment of departmental objectives. 

  • Performs other job-related duties as assigned. 

 

QUALIFICATIONS: 

  • Bachelor's degree and five years of related experience, or equivalent combination of education and experience. 

  • Degree in Higher Education, Communications, Business, or Human Relations preferred.

  • Experience with data analysis for the creation, implementation and assessment of innovative, creative and effective recruitment practices. 

  • Skilled project manager, proven track record of leading and planning cross-functional projects. 

  • Successful experience developing individuals as well as teams. 

  • Effective written and oral communication and organizational skills required. 

  • Bilingual fluency in English and another world language is desired. 

  • Ability to present effectively to small and large groups required. 

  • Effective interpersonal skills and ability to work effectively with a wide range of constituencies in a diverse community required. 

  • Required ability to multitask, work independently and as a team member to achieve common goals, and to exercise sound judgment. 

  • Demonstrated ability to inspire and motivate others is required. 

  • Demonstrated ability to use technology as a tool for constant innovation and improvement is required. 

  • Demonstrates an understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures and backgrounds.

  • Committed to fostering a workplace culture of belonging, where diversity is celebrated and equity is a core value. 

 

SPECIAL REQUIREMENTS:

  • Some occasional weekend and evening work required; some travel required.

 

 

Notice of Non-Discrimination, Equal Opportunity and Affirmative Action
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.

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